Directions To Servants
by Jonathan Swift

Rules that concern All Servants in general.

WHEN your Master or Lady call a Servant by Name, if that Servant be not in the Way, none of you are to answer, for then there will be no End of your Drudgery: And Masters themselves allow, that if a Servant comes when he is called, it is sufficient.

When you have done a Fault, be always pert and insolent, and behave your self as if you were the injured Person; this will immediately put your Master or Lady off their Mettle.

If you see your Master wronged by any of your Fellow-servants, be sure to conceal it, for fear of being called a Tell-tale: However, there is one Exception, in case of a favourite Servant, who is justly hated by the whole Family; you are therefore bound in Prudence to lay all the Faults you can upon the Favourite.

The Cook, the Butler, the Groom, the Market-man, and every other Servant who is concerned in the Expenses of the Family, should act as if his Master's whole Estate ought to be applied to that Servant's particular Business. For Instance, if the Cook computes his Master's Estate to be a thousand Pounds a Year, he reasonably concludes that a thousand Pounds a Year will afford Meat enough, and therefore, he need not be sparing; the Butler makes the same Judgment, so may the Groom and the Coachman, and thus every Branch of Expense will be filled to your Master's Honour.

When you are chid before Company, (which with Submission to our Masters and Ladies is an unmannerly Practice) it often happens that some Stranger will have the Good-nature to drop a Word in your Excuse; in such a Case, you will have a good Title to justify yourself, and may rightly conclude, that whenever he chides you afterwards on other Occasions, he may be in the wrong; in which Opinion you will be the more confirmed by stating the Case to your Fellow-servants in your own Way, who will certainly decide in your Favour: Therefore, as I have said before, whenever you are chidden, complain as if you were injured.

It often happens that Servants sent on Messages, are apt to stay out somewhat longer than the Message requires, perhaps, two, four, six, or eight Hours, or some such Trifle, for the Temptation to be sure was great, and Flesh and Blood cannot always resist: When you return, the Master storms, the Lady scolds; stripping, cudgelling, and turning off, is the Word: But here you ought to be provided with a Set of Excuses, enough to serve on all Occasions: For Instance, your Uncle came fourscore Miles to Town this Morning, on purpose to see you, and goes back by Break of Day To-morrow: A Brother-Servant that borrowed Money of you when he was out of Place, was running away to Ireland: You were taking Leave of an old Fellow-Servant, who was shipping for Barbados: Your Father sent a Cow to you to sell, and you could not find a Chapman till Nine at Night: You were taking Leave of a dear Cousin who is to be hanged next Saturday: You wrenched your Foot against a Stone, and were forced to stay three Hours in a Shop, before you could stir a Step: Some Nastiness was thrown on you out of a Garret Window, and you were ashamed to come Home before you were cleaned, and the Smell went off: You were pressed for the Sea-service, and carried before a Justice of Peace, who kept you three Hours before he examined you, and you got off with much a-do: A Bailiff by mistake seized you for a Debtor, and kept you the whole Evening in a Spunging-house: You were told your Master had gone to a Tavern, and came to some Mischance, and your grief was so great that you inquired for his Honour in a hundred Taverns between Pall-mall and Temple-bar.

Take all Tradesmen's Parts against your Master, and when you are sent to buy any Thing, never offer to cheapen it, but generously pay the full Demand. This is highly to your Master's Honour; and may be some Shillings in your Pocket; and you are to consider, if your Master hath paid too much, he can better afford the Loss than a poor Tradesman.

Never submit to stir a Finger in any Business but that for which you were particularly hired. For Example, if the Groom be drunk or absent, and the Butler be ordered to shut the Stable Door, the Answer is ready, An please your Honour, I don't understand Horses: If a Corner of the Hanging wants a single Nail to fasten it, and the Footman be directed to tack it up, he may say, he doth not understand that Sort of Work, but his Honour may send for the Upholsterer.

Masters and Ladies are usually quarrelling with the Servants for not shutting the Doors after them: But neither Masters nor Ladies consider that those Doors must be open before they can be shut, and that the Labour is double to open and shut the Doors; therefore the best and shortest, and easiest Way is to do neither. But if you are so often teased to shut the Door, that you cannot easily forget it, then give the Door such a Clap as you go out, as will shake the whole Room, and make every Thing rattle in it, to put your Master and Lady in Mind that you observe their Directions.

If you find yourself to grow into Favour with your Master or Lady, take some Opportunity, in a very mild Way, to give them Warning, and when they ask the Reason, and seem loth to part with you, answer that you would rather live with them, than any Body else, but a poor Servant is not to be blamed if he strives to better himself; that Service is no Inheritance, that your Work is great, and your Wages very small: Upon which, if your Master hath any Generosity, he will add five or ten Shillings a Quarter rather than let you go: But, if you are baulked, and have no Mind to go off, get some Fellow-servant to tell your Master, that he had prevailed upon you to stay.

Whatever good Bits you can pilfer in the Day, save them to junket with your Fellow-servants at Night, and take in the Butler, provided he will give you Drink.

Write your own Name and your Sweet-heart's with the Smoke of a Candle on the Roof of the Kitchen, or the Servants Hall, to show your Learning.

If you are a young sightly Fellow, whenever you whisper your Mistress at the Table, run your Nose full in her Cheek, or if your Breath be good, breathe full in her Face; this I have known to have had very good Consequences in some Families.

Never come till you have been called three or four Times; for none but Dogs will come at the first Whistle: And when the Master calls (Who's there?) no Servant is bound to come; for (Who's there) is no Body's Name.

When you have broken all your earthen Drinking Vessels below Stairs (which is usually done in a Week) the Copper Pot will do as well; it can boil Milk, heat Porridge, hold Small-Beer, or in Case of Necessity serve for a Jordan; therefore apply it indifferently to all these Uses; but never wash or scour it, for Fear of taking off the Tin.

Although you are allowed Knives for the Servants Hall, at Meals, yet you ought to spare them, and make Use only of your Master's.

Let it be a constant Rule, that no Chair, Stool or Table in the Servants Hall, or the Kitchen, shall have above three Legs, which hath been the ancient, and constant Practice in all the Families I ever knew, and is said to be founded upon two Reasons; first to show that Servants are ever in a tottering Condition; secondly, it was thought a Point of Humility, that the Servants Chairs and Tables should have at least one Leg fewer than those of their Masters. I grant there hath been an Exception to this Rule, with regard to the Cook, who by old Custom was allowed an easy Chair to sleep in after Dinner; and yet I have seldom seen them with above three Legs. Now this epidemical Lameness of Servants Chairs is by Philosophers imputed to two Causes, which are observed to make the greatest Revolutions in States and Empires; I mean Love and War. A Stool, a Chair or a Table is the first Weapon taken up in a general Romping or Skirmish; and after a Peace, the Chairs if they be not very strong, are apt to suffer in the Conduct of an Amour, the Cook being usually fat and heavy, and the Butler a little in Drink.

I could never endure to see Maid-Servants so ungenteel as to walk the Streets with their Petticoats pinned up; it is a foolish Excuse to allege, their Petticoats will be dirty, when they have so easy a Remedy as to walk three or four times down a clean Pair of Stairs after they come home.

When you stop to tattle with some crony Servant in the same Street, leave your own Street-Door open, that you may get in without knocking, when you come back; otherwise your Mistress may know you are gone out, and you must be chidden.

I do most earnestly exhort you all to Unanimity and Concord. But mistake me not: You may quarrel with each other as much as you please, only bear in Mind that you have a common Enemy, which is your Master and Lady, and you have a common Cause to defend. Believe an old Practitioner; whoever out of Malice to a Fellow-Servant, carries a Tale to his Master, should be ruined by a general Confederacy against him.

The general Place of Rendezvous for all the Servants, both in Winter and Summer, is the Kitchen; there the grand Affairs of the Family ought to be consulted; whether they concern the Stable, the Dairy, the Pantry, the Laundry, the Cellar, the Nursery, the Dining-room, or my Lady's Chamber: There, as in your own proper Element, you can laugh, and squall, and romp, in full Security.

When any Servant comes home drunk, and cannot appear, you must all join in telling your Master, that he is gone to Bed very sick; upon which your Lady will be so good-natured, as to order some comfortable Thing for the poor Man, or Maid.

When your Master and Lady go abroad together, to Dinner, or to Visit for the Evening, you need leave only one Servant in the House, unless you have a Black-guard-boy to answer at the Door, and attend the Children, if there be any. Who is to stay at home is to be determined by short and long Cuts, and the Stayer at home may be comforted by a Visit from a Sweet-heart, without Danger of being caught together. These Opportunities must never be missed, because they come but sometimes; and you are always safe enough while there is a Servant in the House.

When your Master or Lady comes home, and wants a Servant, who happens to be abroad, your Answer must be, that he but just that Minute stepped out, being sent for by a Cousin who was dying.

If your Master calls you by Name, and you happen to answer at the fourth Call, you need not hurry yourself; and if you be chidden for staying, you may lawfully say, you came no sooner, because you did not know what you were called for.

When you are chidden for a Fault, as you go out of the Room, and down Stairs, mutter loud enough to be plainly heard; this will make him believe you are innocent.

Whoever comes to visit your Master or Lady when they are abroad, never burthen your Memory with the Person's Name, for indeed you have too many other Things to remember. Besides it is a Porter's Business, and your Master's Fault he doth not keep one, and who can remember Names; and you will certainly mistake them, and you can neither write nor read.

If it be possible, never tell a Lie to your Master or Lady, unless you have some Hopes that they cannot find it out in less than half an Hour. When a Servant is turned off, all his Faults must be told, although most of them were never known by his Master or Lady; and all Mischiefs done by others, charge to him. (Instance them.) And when they ask any of you, why you never acquainted them before? The Answer is, Sir, or Madam, really I was afraid it would make you angry; and besides perhaps you might think it was Malice in me. Where there are little Masters and Misses in a House, they are usually great Impediments to the Diversions of the Servants; the only Remedy is to bribe them with Goody Goodyes, that they may not tell Tales to Papa and Mamma.

I advise you of the Servants, whose Master lives in the Country, and who expect Vales, always to stand Rank and File when a Stranger is taking his Leave; so that he must of Necessity pass between you; and he must have more Confidence, or less Money than usual, if any of you let him escape, and according as he behaves himself, remember to treat him the next Time he comes.

If you are sent with ready Money to buy any Thing at a Shop, and happen at that Time to be out of Pocket, sink the Money and take up the Goods on your Master's Account. This is for the Honour of your Master and yourself; for he becomes a Man of Credit at your Recommendation.

When your Lady sends for you up to her Chamber, to give you any Orders, be sure to stand at the Door, and keep it open fiddling with the Lock all the while she is talking to you, and keep the Button in your Hand for fear you should forget to shut the Door after you.

If your Master or Lady happen once in their Lives to accuse you wrongfully, you are a happy Servant, for you have nothing more to do, than for every Fault you commit while you are in their Service, to put them in Mind of that false Accusation, and protest yourself equally innocent in the present Case.

When you have a Mind to leave your Master, and are too bashful to break the Matter for fear of offending him, the best way is to grow rude and saucy of a sudden, and beyond your usual Behaviour, till he finds it necessary to turn you off, and when you are gone, to revenge yourself, give him and his Lady such a Character to all your Brother-servants, who are out of Place, that none will venture to offer their Service.

Some nice Ladies who are afraid of catching Cold, having observed that the Maids and Fellows below Stairs, often forget to shut the Door after them as they come in or go out into the back Yards, have contrived that a Pulley and a Rope with a large Piece of Lead at the End, should be so fixed as to make the Door shut of itself, and require a strong Hand to open it, which is an immense Toil to Servants, whose Business may force them to go in and out fifty Times in a Morning: But Ingenuity can do much, for prudent Servants have found out an effectual Remedy against this insupportable Grievance, by tying up the Pully in such a Manner, that the Weight of the Lead shall have no Effect; however, as to my own Part, I would rather choose to keep the Door always open, by laying a heavy Stone at the Bottom of it.

The Servants Candlesticks are generally broken, for nothing can last for ever. But you may find out many Expedients: You may conveniently stick your Candle in a Bottle, or with a Lump of Butter against the Wainscot, in a Powderhorn, or in an old Shoe, or in a cleft Stick, or in the Barrel of a Pistol, or upon its own Grease on a Table, in a Coffee Cup or a Drinking Glass, a Horn Can, a Tea Pot, a Twisted Napkin, a Mustard Pot, an Inkhorn, a Marrowbone, a Piece of Dough, or you may cut a Hole in the Loaf, and stick it there.

When you invite the neighbouring Servants to junket with you at home in an Evening, teach them a peculiar way of tapping or scraping at the Kitchen Window, which you may hear, but not your Master or Lady, whom you must take Care not to disturb or frighten at such unseasonable Hours.

Lay all Faults upon a Lap-Dog or favourite Cat, a Monkey, a Parrot, a Child, or on the Servant who was last turned off: By this Rule you will excuse yourself, do no Hurt to any Body else, and save your Master or Lady from the Trouble and Vexation of chiding.

When you want proper Instruments for any Work you are about, use all Expedients you can invent, rather than leave your Work undone. For Instance, if the Poker be out of the Way or broken, stir up the Fire with the Tongs; if the Tongs be not at Hand, use the Muzzle of the Bellows, the wrong End of the Fire Shovel, the Handle of the Fire Brush, the End of a Mop, or your Master's Cane. If you want Paper to singe a Fowl, tear the first Book you see about the House. Wipe your Shoes, for want of a Clout, with the Bottom of a Curtain, or a Damask Napkin. Strip your Livery Lace for Garters. If the Butler wants a Jordan, he may use the great Silver Cup.

There are several Ways of putting out Candles, and you ought to be instructed in them all: you may run the Candle End against the Wainscot, which puts the Snuff out immediately: You may lay it on the Floor, and tread the Snuff out with your Foot: You may hold it upside down until it is choked with its own Grease; or cram it into the Socket of the Candlestick: You may whirl it round in your Hand till it goes out: When you go to Bed, after you have made Water, you may dip the Candle End into the Chamber Pot: You may spit on your Finger and Thumb, and pinch the Snuff until it goes out: The Cook may run the Candle's Nose into the Meal Tub or the Groom into a Vessel of Oats, or a Lock of Hay, or a Heap of Litter: The House-maid may put out her Candle by running it against a Looking-glass, which nothing cleans so well as Candle Snuff: But the quickest and best of all Methods, is to blow it out with your Breath, which leaves the Candle clear and readier to be lighted.

There is nothing so pernicious in a Family as a Tell-Tale, against whom it must be the principal Business of you all to unite: Whatever Office he serves in, take all Opportunities to spoil the Business he is about, and to cross him in every Thing. For Instance, if the Butler be the Tell-Tale, break his Glasses whenever he leaves the Pantry Door open: or lock the Cat or the Mastiff in it, who will do as well: Mislay a Fork or a Spoon so as he may never find it. If it be the Cook, whenever she turns her Back, throw a Lump of Soot, or a Handful of Salt in the Pot, or smoking Coals into the Dripping-Pan, or daub the roast Meat with the Back of the Chimney, or hide the Key of the Jack. If a Footman be suspected, let the Cook daub the Back of his new Livery; or when he is going up with a Dish of Soup, let her follow him softly with a Ladle-full, and dribble it all the Way up Stairs to the Dining-room, and then let the House-maid make such a Noise, that her Lady may hear it: The Waitingmaid is very likely to be guilty of this Fault, in hopes to ingratiate herself. In this Case, the Laundress must be sure to tear her Smocks in the washing, and yet wash them but half; and, when she complains, tell all the House that she sweats so much, that her Flesh is so nasty, that she fouls a Smock more in one Hour than the Kitchen-maid doth in a Week.

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